Saturday, September 20, 2008

20 Tips / Tip 12

Tip 12: Echo What's Been Said.

This is such an essential facilitation technique! From time to time, you'll find it helpful to restate what somebody has just said - to "echo" it for the group. Echoing not only lets the speaker know that he or she has been understood, it also serves to clarify that person's point for everyone else. Beyond that, echoing makes it more likely that the rest of the group will respond to that person's comment, rather than just following with an unrelated comment.
So, echo comments where appropriate, and then, since you have the floor at that moment, invite commentary on what's just been said. The flow of discussion will improve dramatically.

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