Tuesday, September 16, 2008

20 Tips / Tip 8

Tip 8: Use Good Listening Skills

There's an old adage that says: "Being listened to is so close to being loved, that most people can't tell the difference." You may have experienced the feeling first-hand. Do what you can to make sure everyone in your group feels it as well.

Concentrate on what each person is saying, rather than thinking about your own response. Rephrase their point when appropriate, so they'll know they've been heard. Use non-verbal cues as well that show you're listening. Cues like occasionally nodding, positioning your body to squarely face the speaker, leaning toward the speaker slightly, and so on. You'll be amazed at how such little things can make a person feel "listened to" -- and loved!

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